Refund Policy:
​
Thank you so much for joining The Mindful Life Practice.
Please read this page carefully. This is the Return and Refund Policy of The Mindful Life Practice.
Digital Products
There are no refunds issued for digital products. If you have any questions before you purchase please reach out.
Online Training Programs (30/60 Day Challenge, 100 Hour, 200 Hour, 300 Hour Yoga Teacher Training, and Yoga Sutra Study):
​​
Your satisfaction with your Program is important to us. While we don't offer refunds for purchases, certain programs will offer up to, but no more than, a 7-Day 100% money-back guarantee for the Program purchased. After the guarantee period, no refunds will be issued and full payment or all instalment payments are still required and will be collected.
​
After that, there will not be refunds issued, because Alex only runs programs if a specific number of participants is met, which has been calculated including your participation. She can transfer your participation to a later Online Training Program within the same year of the same program.
​
Coaching:
There are absolutely no refunds on Coaching because once we spend our time with you, we can’t get it back. We cannot guarantee results in a coaching or consulting relationship because results depend on your openness to being coached and your willingness to do the work.
​
Upon providing deposit or full program payment you are authorizing The Mindful Life Practice to process your payments. Upon approval of your application, you are responsible for full payment of fees for the program. No refunds will be issued if you are accepted into the program and all instalments must be paid on a timely basis.
Finally, a great deal of energy, time, thought and heart goes into preparing for and being present on our calls together. If you’re late for your appointment, you lose that time. If you don’t show, you’ll still be charged in full. In turn, we promise to honour our appointments and be on time as well.
Lapsed Online YTT/Challenge Program:
We understand life happens and circumstances may prevent you from starting or even completing your coaching or training program within an appropriate timeline. We will provide one opportunity to postpone to another training group within 12 months. All payments are still required to be paid.
A Note on Payment Plans:
If you invest with us using a multi-pay or payment plan, you are responsible for completing your monthly payments. If your credit card lapses, we will reach out to you and give you a 7-day grace period to send us your new information. If you do not get your information up-to-date during that grace period, program access will be suspended. If you aren’t able to bring your account into good standing within 7 days after that, then we will reluctantly be turning your details over to my friendly collections agency.
Membership:
Should you wish to cancel your membership, you can manually cancel on the website. If you cannot find the cancellation location, please notify us via email to team@themindfullifepractice at least 15-days in advance of your next payment. We will not refund membership payments.
In Person Retreats and Yoga Teacher Trainings:
In Person Retreats and Yoga Teacher Trainings must be paid for in full before the programs begin. There are no payment plans available.
-
The deposit is non-refundable. It can be transferred to another retreat, training or online program.
-
If the cancellation is made more than 120 days before the program starts, 80% of the total balance is refundable.
-
Any cancellations made within 120 days before the program starts, the total balance is NON-REFUNDABLE. This is because the payment has already been made on your accommodation. However, you can use 50% of the refund balance to book any other MLPC programs.